Contact us

The fastest way to reach us is email: hello@coolhound.com.au. We reply within 1 business day, usually sooner.

Please include your order number (it starts with CH-) if your question is about an order.

• Where's my order? Check the tracking page first — it has the latest from the courier.
• Returns, swaps and faulty items: see returns & refunds, then email us.

Coolhound · ABN 32 571 495 604